Casinom Privacy Policy — Your Data Is Safe With Us

This Privacy Policy ("Policy") has been established by the organization operating the Casinom platform. It details how personal information is collected, used, and protected for users of the casinom.im website and all its services.

By registering with or using Casinom's services, you are deemed to have fully accepted this Privacy Policy. This policy is part of our Terms & Conditions Applicable together with.

Key Definitions:

• "Personal Information" — any information that can be used to identify you, directly or indirectly.
• "Processing" — any operation involving the collection, storage, modification, use, or deletion of data.
• "Third Party" — Any individual or entity other than Casinom.
• "Cookie" — small data files stored on your device.

Casinom only collects information that is necessary to operate our services. We never ask for excessive or irrelevant data.

Automatically Collected Information:

Certain information is collected automatically when you use Casinom — including your device type, operating system, browser version, and activity logs on the site. This data is used primarily to ensure security and improve your experience.

Casinom uses your data only for specific, legitimate purposes. We will never use your information for unrelated purposes.

Main Reasons We Use Your Data:

• Account Management: To complete registration, verification, and keep your account secure.
• Payment Processing: To process deposits and withdrawals securely.
• Legal Obligations: To comply with KYC, AML, and regulatory requirements.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To improve your overall betting experience.
• Contact: To send important updates, bonus offers, and support communications.
• Analytics: To understand platform performance and user behavior.

Casinom does not sell your personal information to any third parties. However, limited data may be shared with trusted partners where necessary to operate our services.

Cases Where Data May Be Shared:

• Payment Processor: Financial information required to process deposits and withdrawals.
• Identity Verification Services: Identity and address verification for the KYC process.
• Law Enforcement Agencies: To comply with legal orders or government directives.
• Technology Partner: Cloud and hosting services required to operate the platform.
• Fraud Prevention Services: To ensure account and payment security.

All partners operate under strict confidentiality agreements and may only use your data for specified purposes. We ensure they do not share your information with anyone else.

Casinom retains your data only for as long as necessary — for the duration your account remains active and until any legal retention obligations are fulfilled.

Data Retention Period:

• Account Information: Up to 5 years after account closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years for legal compliance purposes.
• Cookie Data: Typically 1 year or less.
• Log Files: Up to 90 days for security purposes.

After the retention period, data is securely deleted or anonymized. You may also request deletion of your data when closing your account.

Casinom uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They are harmless and do not carry viruses.

Types of Cookies We Use:

• Essential Cookies: For login sessions and security purposes — the site cannot function without these.
• Functional Cookies: To remember your language, preferences, and settings.
• Analytics Cookies: To understand site performance and usage patterns.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage or block cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.

As a Casinom user, you have several important rights regarding your personal data. We respect these rights and ensure they are upheld in a timely manner.

Casinom is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we are informed that a minor has registered on our platform, we will immediately close that account and permanently delete all associated data.

Casinom uses industry-standard technology and processes to keep your information secure. Our security team monitors the platform around the clock and responds immediately to any suspicious activity.

Our Security Measures:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: A multi-layer firewall is active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• DDoS Protection: The platform is protected against cyber attacks.
• Encrypted Storage: All stored data is kept encrypted at all times.

That said, no method of transmission over the internet is 100% secure. While we apply the highest level of protection, keeping your account password strong and never sharing it with anyone is equally important.

Casinom reserves the right to update this Privacy Policy as needed — changes may be made in response to legal requirements, new services, or updates to our business processes.

• For significant changes, you will be notified in advance at your registered email address.
• The date of any changes will always be shown at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you disagree with our policy, you may request account closure.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data protection team takes every request seriously.

• Email: support@casinom.im
• Subject: Email us with the subject line "Privacy Request".
• Response Time: Typically within 7 business days.

We investigate every complaint impartially and work to ensure a resolution. For more details, please refer to our FAQ Page See.